Intruder Alarms

What is the difference between Grade 2 and Grade 3?

Grade 3 is designed to resist a more determined attack - higher-specification panels, stronger tamper protection, and more robust detector requirements. It is required in some insurance policies for higher-risk premises. We will tell you what your specific situation actually needs, not just quote the higher grade to justify a bigger installation.

Do I need ARC monitoring?

If you have valuable stock, a vulnerable site, or an insurance requirement for monitored response, yes. An alarm that alerts nobody with decision-making authority is not adequate commercial security. ARC monitoring costs less than most people expect - from a few pounds a week, depending on the level of response.

What happens when there is a false alarm?

We investigate the cause. Most false alarms come from detector sensitivity set too high, spiders on passive infrared sensors, or user error on set and unset. We address the cause rather than just resetting and moving on.

Can the alarm link to our CCTV system?

Yes. We configure the alarm so a zone trigger automatically switches relevant cameras to full resolution recording and flags those feeds to the ARC operator. That is how verified response works - the operator sees what is happening before deciding whether to deploy police.